BY DENNIS SALAZAR
It’s kind of like finding salmonella at a
healthy food fair but it happens. Last week I attended one of the largest green
conferences of its kind, completely focused on sustainability and green
businesses. It was being held at The Hotel Whitcomb, one of San Francisco’s
oldest and greenest hotels.
After arriving in my room, I glanced at the
bathroom amenities shelf and saw an extra roll of tissue which is always a good
thing to locate when you’re on the road. I read the label and was impressed by the
product name: Renature Bathroom Tissue.
“That looks like a nice green brand,” I thought when I saw the recycled logo but
then noticed the problematic printing under the name: 100% recyclable.
Labeling to Inform or Misinform?
What does that mean? What is bathroom tissue
that is 100% recyclable? I am not sure I even want to know but I suspect
there were a number of different things they could have printed on the wrapper
that would be more accurate and possibly every bit as green sounding as what
they chose. Does the product contain recycled content? Perhaps, but we’ll never
know for sure, I guess. Is it biodegradable? I think most tissue is designed
for that. What exactly do they mean by 100% recyclable?
Is the Green Kool-Aid Glass Half full or Half Empty?
In our relationship my wife is the “glass
half full” type of person it takes to offset my half empty nature. When I
showed the product to her, she suggested they might be talking about the
wrapper, not the product itself. “That is
even worse,” I quickly retorted. “That
is even more misleading!” Yes, this is the type of conversation we enjoying
having which likely explains why we have few friends and usually travel
alone. Anyway, back to the tissue
issue.
“Who Made This Product”
I asked myself, wondering which one of the
major paper mills made this subtle but serious gaff in product identification
and marketing. I expected to find the name of any one of the many major manufacturers
of tissue but instead read “A Product of Advantage Marketing Associates”.
“Ahh,
that explains it,” I thought as I realized the product was not being
offered by anyone who necessarily knows anything about sustainability, or for
that matter about tissue. One might also question whether good, basic marketing
knowledge was present the day this one was raised up the flag pole for all those
eager to salute.
The product is obviously a private label item
which pretty much takes the real product manufacturer off the hook with regards
to content or virtually anything else. It also means the marketing company can
say just about anything they want to on the label.
Green Needs and Green Products
The tissue at the Hotel Whitcomb could have
been supplied by a company like 7th Generation who is a market
leader in the area of sustainable household paper products. All of the major
tissue paper mills also have their own “green” lines for eco minded hotels and
motels.
Or better yet, they could have chosen to do
business with one of the small, independent green companies who have also
created green products of this type. Companies like Planet Inc. who was
exhibiting at the green festival, which immediately followed the green
conference. The nice lady we met at their booth proudly informed us her bath
tissue is now 90% recycled content and just won an award for softness. That
sounds serious about green, doesn’t it?
Too bad she was not chosen as a supplier to
the hotel where the green conference was held but unfortunately these decisions
are often made based on personal relationships or the lowest bidder, not the
greenest company or product. Sad but true, even
at a green hotel, hosting a green conference.
In the mean time, other companies continue to
“cash in” on this undeniable and irreversible sustainability trend by utilizing
soft pastel colors, green sounding names and eco sounding catch phrases with no
real substance behind them.
Speaking of truth and accuracy in labeling, perhaps
“Advantage Marketing”, would be more accurately named, “Take Advantage
Marketing”. I’m sure that quip has been 100% recycled as well.
Dennis Salazar is the president of Salazar Packaging, Inc., a certified MBE (Minority Business Enterprise) company specializing in packaging products, equipment and solutions. With over thirty years in the packaging industry, he is known for his tongue in cheek sense of humor as well as his sustainable packaging passion and expertise. Dennis is also a featured blogger at www.packagingdigest.com.
To contact Dennis, please visit his web site: www.salazarpackaging.com