Target is now ready to talk, several days after Sustainable is Good reported on Target's Archer Farms brand new cereal packaging the company has released a statement.
When Sustainable is Good contacted Target through its NYC-based PR firm Kaplow last week they refused comment on the new packaging.
The statement from Target was released late Wednesday afternoon and introduces the new packaging. Offering few specific details, the statement highlights the consumer benefits of the new packaging design. It does not address the materials used in the packaging or whether its recyclable.
The media strategy on this product launch quite frankly makes no sense especially considering the fact Kaplow, when asked repeatedly about the packaging last week refused comment.
Kaplow's reluctance to comment contradicts a statement on its own web site highlighting the fact they pride themselves in working with new media sources like bloggers.
Kaplow says, ""We get directly to consumers when we blog for our clients and talk to bloggers. Our savvy discourse with these powerful new influencers inserts our clients into the most impactful conversations on the Web."
Based on this core principle of Kaplow's PR methods it remains unknown why Target or Kaplow couldn't provide comment on this packaging when asked just four business days ago.
Prior reporting from other sources it would indicate that Target is responsible for the lack of comment.
How could a company so "with it" in so many ways refuse to acknowledge or speak with new media sources on exciting new packaging or products they themselves created?
Does Target really think its customer base gets all their information from the 6pm news or the Sunday circulars? There is a tremendous disconnect between Target's design and product development (which is very progressive and forward thinking) and its media/PR strategy - am I the only one that sees this?
Come on guys your largest growing customer base of "guests" is the 35 and under age group - who get the majority of their information from non-traditional sources like the internet. Your "guests," like your designs and product development are "with it" they shop at Target because the store provides cool unique well designed products are discount prices.
Newsflash: Target "guests" are some of the most frequent visitors to the Sustainable is Good sites. Target products and new developments are the two things I am most frequently asked about by people. Your PR strategy is completely missing the boat - and its very frustrating. Sites like Sustainable is Good are actually trying to help you but you won't talk.
The release from Target reads as follows:
Target debuts its latest design innovation, the new Archer Farms® cereal canister packaging, which merges design, function, value and convenience all together for a refreshing approach to breakfast. A first for the breakfast cereal category, the new reclosable spout and lid design provides a facelift to traditional bag-in-box packaging.
Available exclusively at Target and SuperTarget, the affordably priced Archer Farms cereal canister features a reclosable easy-flow spout and snap-shut lid that allow for simple pouring and snacking. This innovative packaging ensures that cereal stays fresher longer, while eliminating stale or unused cereal. Oblong shaped and partially constructed from recycled paperboard, the cereal canister offers a slim design—10 inches tall by two and one and a half inches deep—that requires minimal kitchen cabinet space.
"At Target, we strive to bring great design to our guests, and the food category is no exception," says Greg Duppler, senior vice president, merchandising, Target. "With the new Archer Farms cereal canister, we offer an innovative, yet convenient, design that reinvents the way our guests experience breakfast."
The Archer Farms cereal canisters are available in 18 flavor combinations such as Triple Berry Clusters, Vanilla Spice Squares, Banana Walnut Bliss, Pecan Sticky Bun and Blueberry Flax, ranging in price from $3.49 - $3.99. Several flavor combinations contain organic and all natural products to offer delicious, yet better-for-you food options. The new Archer Farms cereal canisters will be available in April.
Created with the finest ingredients, Archer Farms is a premium and innovative food brand, providing guests with everything from elegant hors d’oeurves and gourmet spreads, to European-style baked goods and meals on-the-go. Delivering on its “Everyday Incredible” promise, Archer Farms combines the highest quality foods with affordable prices.
Why did they refuse to comment on the new packaging? :S
Mike
http://www.abc-packaging.com/sections/Type_66.asp
Posted by: Mike | April 18, 2008 at 01:50 AM
I picked up a couple boxes of these new Archer cereals and I don't understand how they are more sustainable. The boxes are made from really thick cardboard (weight = bad), cardboard is made with 55% post-consumer content (fairly standard) and are lined with a plastic or aluminum rendering them non-recyclable. They also have a thick plastic lid so they haven't done away with plastics. Please explain how these are a better option...
Posted by: anon | April 21, 2008 at 07:21 PM
I was at Target over the weekend and noted to my shopping buddy (my mom, of course) that it didn't make much sense that Archer Farms has positioned itself as organic and healthy, which to me also implies earth-friendly in general and then had a cereal box with LOTS of extra packaging. Good for you for calling them out on it.
Posted by: Katherine | June 09, 2008 at 05:21 PM
Great commentary. Poor grammar!
Posted by: bill | October 23, 2008 at 03:52 PM
Archer Farms chips especially the Muligrain tortilla chips are great...............
ESPECIALLY WHEN YOU CAN FIND THEM IN STOCK
Posted by: francey mcowen | January 08, 2009 at 07:53 AM
I love how people keep asking were is the green?
the green is right in front of you, "The affordably priced Archer Farms cereal canister features a reclosable easy-flow spout and snap-shut lid that allow for simple pouring and snacking. This innovative packaging ensures that cereal stays fresher longer, while eliminating stale or unused cereal"
The packing is designed to make the cereal stay fresher longer, thus you are not losing cash on stale cereal or throwing it in the trash.
Also if you tare out the plastic liner in the can you can recycle it. However were I live they are recyclable with or with out the liner.
Posted by: Lauren | March 23, 2009 at 05:02 AM
I was a regular buyer of Target's Archer Farms organic cereal because it tasted good and was less expensive than others I had been buying. The only thing that bothered me was that I couldn't find the country of origin printed on the box.
Then they went and redesigned the packaging and raised their prices. I haven't bought a box since. The new packaging can't possibly be more earth-friendly than the much simpler one they started with, and now they charge more for less content. They have regressed.
I don't care about "cool design" when it comes to my cereal box. If I want to put it into a pretty container, I'll find one on my own. (I never had a spoilage problem and was perfectly able to pour the cereal out of the old bag without any difficulty.)
Posted by: Livia | March 30, 2009 at 08:41 PM
i tryed your blueberry granola with flax and loved it i was dissapointed however to only get one blueberry in it this was the tiny package i purchased and i thought there would at least be a few in the package i have tryed so many of your products and will continue to purchase them i have not had anything that hasnt tasted great please just add a few more blueberries i love them thank you archer farms a very satisfied customer
Posted by: june b scouten | March 09, 2011 at 06:24 PM